Answered question

Cause of last week's outage?

Dose anyone know what caused the outage March 25th?

I asked on Facebook messenger, and did not get much:
ME: I am curious: does Fizz know exactly what caused the outage on March 25? And how to prevent such a recurrence?
Fizz: On March 25 was a little issue in our network.
ME: I do not think a little issue causes a 10 hour shortage.I just want to ensure that Fizz knows EXACTLY what happened, why, and how to prevent it from happening again in the future.
Fizz: Rest assured.Our technical team is well aware of this situation.

Not much help (or details).

Barry
Barry

Barry

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I tried asking as well and they didn't know either... their opinion was that it was "just a fluke". i.e. the CS reps have no idea.

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grace
grace

grace

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Guest it is the same cause as the previous outage.