Cause of last week's outage?

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redhead
redhead Posts: 818 ✭✭
in My Mobile
Dose anyone know what caused the outage March 25th?
I asked on Facebook messenger, and did not get much:
ME: I am curious: does Fizz know exactly what caused the outage on March 25? And how to prevent such a recurrence?
Fizz: On March 25 was a little issue in our network.
ME: I do not think a little issue causes a 10 hour shortage.I just want to ensure that Fizz knows EXACTLY what happened, why, and how to prevent it from happening again in the future.
Fizz: Rest assured.Our technical team is well aware of this situation.
Not much help (or details).

Answers

  • Sebastien
    Sebastien Posts: 2,127 ✭✭
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    They said "a little issue"? LOL
  • Jeremiah H.
    Jeremiah H. Posts: 56 ✭✭
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    Haven't seen any update other than the email about the data gift.
  • Andrei U. #679
    Andrei U. #679 Posts: 349 ✭✭
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    They are just clueless.
  • Kovid
    Kovid Posts: 588 ✭✭
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    That is a good question for the Whizz.

  • Irene
    Irene Posts: 4,127 ✭✭
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    I believe that they will never say.
  • gremiobr
    gremiobr Posts: 237 ✭✭
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    Good question...
  • SLY
    SLY Posts: 257 ✭✭
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    We will never know
  • __________
    __________ Posts: 2,610 ✭✭
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    It would be interesting to know but I really doubt they'll tell it.
  • grace G. #846
    grace G. #846 Posts: 27 ✭✭
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    Guest it is the same cause as the previous outage.
  • Martin
    Martin Posts: 272 ✭✭
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    Ouch I've just subscribed
  • Barry L. #924
    Barry L. #924 Posts: 43 ✭✭
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    I tried asking as well and they didn't know either... their opinion was that it was "just a fluke". i.e. the CS reps have no idea.
This discussion has been closed.

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