Answered question

Unable to receive text but able to send text?

Hello!
I am able to send some texts, get calls, do calls...but i dont receive any texts...
I did reset my phone, updated the OS etc...

Its been 2-3 days now...I am really not liking this.

Kevin Francis Cespedes
Kevin Francis Cespedes

Kevin Francis Cespedes

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Whizz
Whizz

Whizz

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Team

Hello Kevin Francis Cespedes,

In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .

Thank you very much for your understanding.
Have a wonderful day!
-Bogdan

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Other answers

Donc, c'est mieux de contacter fizz

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irene
irene

irene

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Fizz ask to contact by chat

 

Chat

 

To chat with us, make sure that:

 

    You're logged into your Fizz account.

    You're active on a help page.

    You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).

    You have disabled any ad blockers in your browser.

 

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Ed
Ed

Ed

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Please listen to the Whizz.
The forum can not help on this.