FIZZ with no data ?

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Enssieh Bagherzadeh
Enssieh Bagherzadeh Posts: 2 ✭✭
in My Mobile
could you please s\fix the data, it dose not have data more than a week !!!!!

Answers

  • Mike
    Mike Posts: 20,727 ✭✭
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    Here you are in a public forum. You need to contact the support.

    CHAT

    Please contact the support

    Go on this page https://fizz.ca/fr/nous-contacter, if you are not connect login

    Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

    FACEBOOK
    Your can also send a message by facebook
    https://facebook.com/fizzca and click send a message (this is a bit slower)

    FORM

    You can also fill a contact form
    From the panel My Profile -> Contact Form (the subject are limited)

  • Serge O. #3665
    Serge O. #3665 Posts: 535 ✭✭
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    Just to be sure check that your APN settings are correct, download Fizz apn and reapply them. If your phone is working Data should work.
  • Serge O. #3665
    Serge O. #3665 Posts: 535 ✭✭
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    Also Just in case, be sure that data is activate in your phone parameters.
  • Rayl
    Rayl Posts: 122 ✭✭
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    Take out the sim card, restart the phone put back the sim card to try.
  • Kovid
    Kovid Posts: 588 ✭✭
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    You need to manually set up the APN to have access to data. Use the link below to do so: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn;
    If you are still having issues, contact Fizz chat using this link :https://fizz.ca/en/contact-us
  • Irene
    Irene Posts: 4,103 ✭✭
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    have you fix the problem?
This discussion has been closed.

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