Unanswered question

My plan is deactivated while functioning?

I see my line (438) 505-5232 became deactivated, while continue to function. Obviously, I did not deactivate it
How to reactivate it?

And, as a precondition for reactivation, what is going to be a post-beta price after 2019-04-08, given all options are kept the same?

Vitali Khlebko
Vitali Khlebko

Vitali Khlebko

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13 / 100
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Answers

R1ck_D
R1ck_D

R1ck_D

User level
Level
2
1652 / 2000
points

did you pay for your services ?

First of all, please edit your message and remove the phone number this is a public forum.


For this kind of problem your best option is to conttact them.

CHAT
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon

FACEBOOK
You can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

Vitali Khlebko
Vitali Khlebko

Vitali Khlebko

User level
Level
0
13 / 100
points

Yes, I did pay. I have 3 numbers and 2 out of 3 are just fine

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

You will have to contact Fizz customer support.

Some other customers have reported deactivated plan, due to billing issue.

... More billing issues, thats unfortunate. Your best bet is to try to contact them using Facebook Messenger, they are starting to answer alot faster then they did before now.