Answered question

Why cant i get network parameters text message?

I am unable to send or receive mms messages but my connection to fizz is set up and i see the phone tries to send the mms but never goes past the loading. I am also unable to receive the "Resend Network Parameters " message

Hello Rachon Brothers,

In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .

Thank you very much for your understanding.
Have a wonderful day!
-Bogdan

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redhead
redhead

redhead

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Verify APN parameters and restart phone.
If on iOS, make sure you have latest version and restart phone.

Try manually setting your APN

 

For Android, https://fizz.ca/en/faq/what-are-fizz-network-settings-apn#3

For iPhone, https://fizz.ca/en/faq/what-are-fizz-network-settings-apn#4