Answered question

Where’s my modem?

Installation is on Sunday March 31st and the modem hasn’t arrived with the mail. My internet will be cut on Monday from my last Internet provider what is going on? Where can I contact to get the modem from Fizz?

Raphaelle
Raphaelle

Raphaelle

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You need to contact the support


Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon


Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)

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Other answers

Hi Raphaelle,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.

Have a great day!
Radu