Answered question

Just activated. Call out and in are good. Text in and out are good. Why No data. Never received notification.

Just activated. Call out and in are good. Text in and out are good. Why No data. Never received notification.

shougang
shougang

shougang

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Hi Shougang,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us. Also, please do not post private information here, as this is a Community hub and everyone will be able to see it.
Thank you for your kind understanding.

Have a great day
Radu

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Other answers

Mike
Mike

Mike

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Please remove you phone number, this is a public forum.

probably you need to configure the apn

Here how to do
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

  • You are in a Public forum here, not Fizz consumer services
  • .

    • We are not CSR
    • .

      • Please contact Fizz on Facebook page
      • .
        Follow @Mike Link, that should resolve your problem

Welcome to Fizz family.  Try this

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn#2

 

Resending the network parameters

You will receive two (2) notifications directly on your phone to configure the Fizz network parameters: one for mobile data, and the other for multimedia messages (MMS). Install these two (2) configurations. If a PIN is required, enter 1234. Wait three (3) minutes and restart your phone.