Just activated. Call out and in are good. Text in and out are good. Why No data. Never received noti

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shougang
shougang Posts: 2 ✭✭
in My Mobile
Just activated. Call out and in are good. Text in and out are good. Why No data. Never received notification.

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  • Mike
    Mike Posts: 20,731 ✭✭
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    Please remove you phone number, this is a public forum.

    probably you need to configure the apn

    Here how to do
    https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

  • R1ck_D
    R1ck_D Posts: 495 ✭✭
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    - You are in a Public forum here, not Fizz consumer services
    .
    - We are not CSR
    .
    - Please contact Fizz on Facebook page
    .
    Follow @Mike Link, that should resolve your problem
  • Serge O. #3665
    Serge O. #3665 Posts: 535 ✭✭
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    Don t forget to reboot your phone after entering and changing your APN. Some times it is working right after but other times you need reboot
  • Whizz
    Whizz Posts: 19,109 admin
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    Hi Shougang,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us. Also, please do not post private information here, as this is a Community hub and everyone will be able to see it.
    Thank you for your kind understanding.
    Have a great day
    Radu
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