Answered question

Travel Add-on

Hi there,

I need to add-on data to my plan for the USA because I will be travelling away; however, when I click the "Travel Add-On", it sends me on a loop that sends my back to my overview account and won't let me add on the Travel Add-On. Not only that, when I go to Add-Ons, it does not show an option for USA data, only international.

May
May

May

User level
Level
0
2 / 100
points
Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

One of these should work for you.

Try clearing cache and cookies.

Close and reopen browser.

Try different browser, such as Firefox, Chrome, Opera

Try different device (laptop, desktop, tablet)

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Other answers

You should clear your browser. If the loop persist you should tell Fizz about it in the chat or on messenger. For my part, I can go in the travel option search for United-States and select how much data I want.

Normster
Normster

Normster

User level
Level
1
536 / 750
points

I always use chrome on my Mac , safari seems so so nowadays. Try deleting cache and cookies too .