Answered question
Hi there,
I need to add-on data to my plan for the USA because I will be travelling away; however, when I click the "Travel Add-On", it sends me on a loop that sends my back to my overview account and won't let me add on the Travel Add-On. Not only that, when I go to Add-Ons, it does not show an option for USA data, only international.
One of these should work for you.
Try clearing cache and cookies.
Close and reopen browser.
Try different browser, such as Firefox, Chrome, Opera
Try different device (laptop, desktop, tablet)
Other answers
You should clear your browser. If the loop persist you should tell Fizz about it in the chat or on messenger. For my part, I can go in the travel option search for United-States and select how much data I want.
Try it on the phone.
I always use chrome on my Mac , safari seems so so nowadays. Try deleting cache and cookies too .