Answered question

When I go to adjust plan it adds a dollar to any plan?

If I go to adjust plan it shows the prices plus an extra dollar? any explanation? I can't get the original prices anymore?

Catherine E
Catherine E

Catherine E

User level
Level
1
232 / 750
points

Hi Catherine,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.

Have a great day
Radu

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Other answers

Code_KRUEW
Code_KRUEW

Code_KRUEW

User level
Level
4
5000 / 5000
points

I'm seeing the same thing in my account. I contacted customer support and they escalated this issue, it's been two weeks. I would suggest you do the same so that they have more than my case as an example.

Maxence Pelletier-Lebrun
Maxence Pelletier-Lebrun

Maxence Pelletier-Lebrun

User level
Level
0
11 / 100
points

I don’t know if this is related but in my case, the Voice Mail Option is automatically selected when I go in the upgrade section (even if I don’t currently have Voice Mail...) Coincidently, the upgrade just appears to cost 1$... Maybe that is the cause of your problem?