Answered question

No Service still?

I still have no signal, can't send or receive messages. When is this going to be fixed im regretting switching to this.

Cassie Carter
Cassie Carter

Cassie Carter

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Service was fully restored last night.

https://fizz.ca/en/faq/status-services

 

If rebooting doesn't resolve issue, you will need to contact Fizz

https://fizz.ca/en/contact-us

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Other answers

Sebastien
Sebastien

Sebastien

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Fixed since 22:30 pm yesterday. Works fine for me today. Did you tried to reboot your phone? If still no luck, communicate with Fizz support on the chat.

Normster
Normster

Normster

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From what I’ve see pretty much everybody is back on the network....
Please try a reboot on your device if it’s not done already and contact support ASAP !

redhead
redhead

redhead

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All good for me, too, on iPhone 6 in Montreal. Restart your phone.

When I restarted my phone today, it went to Fizz EXT and then to Fizz network (automatically).

Hichem
Hichem

Hichem

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contact the support because it's quiet strange

I also still had no signal and could not receive any messages around 10AM. However, I contacted them using Messenger and ultimately fixed it. Just make sure you constantly message them because they initially ignored my problem.

Cassie Carter
Cassie Carter

Cassie Carter

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Thanks everyone it is resolved now, not sure how to delete the question

Service is back since 10pm on the 25th. Try restarting your phone.
P.S. I just got an email everyone will be receiving 2gb of data as compensation.