Answered question

my message can't send and receive

in quecbec,I can‘t send message and receive

Muqing Li
Muqing Li

Muqing Li

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0
4 / 100
points

Hi Muqing,

If you're still experiencing this issue, I'm kindly asking you to contact us in private by chat or Facebook messenger, in order to be able to help you further. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.

Have an excellent day!
Radu

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Other answers

Are you a new user?

 

If yes, have you configured your APN properly?

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn If not

 

If not, since yesterday outage, have you rebooted your phone?

Kevin
Kevin

Kevin

User level
Level
1
570 / 750
points

Do you have the right APN?