Answered question

Network Help Alcatel

Phone: alcatel go flip
https://ca.alcatelmobile.com/alcatel-go-flip/

Bought the phone with Videotron originally.

Currently, I'm only getting 1-2 network bars.

I'm trying to set up the NPA but I'm not sure it's right since I'm still only getting 1-2 bars.

Is this normal ? I'm in quebec... I chose the unlimited Quebec calls (no need for text messages or data).
I just want the network to work right on my phone.

Should I try doing the APN settings again ? Or could there be another issue ?

Thanks for helping.

ALLISON
ALLISON

ALLISON

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APN settings won't help with phone calls only. Is your phone working despite only having 1-2 bars? It isn't necessarily a problem unless you're unable to make/receive calls.

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Other answers

Barry
Barry

Barry

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If it's just a signal issue, then APN settings likely won't help. Are your speeds okay? Were you getting full bars with Videotron?