iPhone XS Max iOS 12.2 No Data

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Wangyi Gong
Wangyi Gong Posts: 1 ✭✭
in My Mobile
Hi, just activated my SIM yesterday. Call and text seems to be working. But there's no data. Phone is updated to the newest iOS 12.2, no carrier update popup when in the settings->general->about. Carrier says Fizz 36.0. Tried everything, still no data. Anyone can help?? Thanks.

Answers

  • Mike
    Mike Posts: 20,751 ✭✭
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    You need to verify the APN
    You need to configure the APN in order to be able to use the network
    Here how to do
    https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
  • Barry L. #924
    Barry L. #924 Posts: 43 ✭✭
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    If activated just yesterday, may take some time
    May try to reset network settings in your iPhone settings as well.
  • TheMMc
    TheMMc Posts: 489 ✭✭
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    If your plan as data you should be able to use it. Try to restart your phone. Your APN seems fine I got the same thing.
    if your plan doesn't have data on it you will have to add some money in your wallet.
  • kobray
    kobray Posts: 98 ✭✭
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    try fixing your apn
  • GyslainH
    GyslainH Posts: 319 ✭✭
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    Guys stop saying APN APN APN
    IPHONE DOES NOT HAVE APN
    I would just contact fizz if i were you
  • Mike
    Mike Posts: 20,751 ✭✭
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    here you are
    View and edit your APN settings
    https://support.apple.com/en-ca/HT201699
  • Whizz
    Whizz Posts: 19,166 admin
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    Hi Wangyi,
    If you're still experiencing this issue, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us.
    Have a great day!
    Radu
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