Answered question

SIM cards?

I can't find your contact info. I have ordered 2 SIMs since 23 days. There is no possibility to contact you because there is no contact details on your site nor any number to speak? Will you check my order yourself and if you cannot send me, please do the necessary to refund me. My address is *************. Thank you

Soobeeraj Beeharry
Soobeeraj Beeharry

Soobeeraj Beeharry

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Hi Soobeeraj,

In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us. Also, please do not post private information here, as this is a Community hub and everyoane will be able to see it.
Thank you for your kind understanding.

Have a great day!
Radu

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Other answers

Mike
Mike

Mike

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Hi,
Recently different people reports stolen SIM cards.
However, go on
- My profile - Order History - See Details
Find the shipping number
If the delivery us flagged as delivered but you did not receive it.
- Check that the delivery address is correct
- If the courier cannot correct your delivery
Contact fizz https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-received-it-what-do-i-do
Wait 15 seconds for the icon to appear at the bottom right)

Jerome
Jerome

Jerome

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I would definitively remove your address from your post, before it gets indexed on Google!