SIM cards?

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Soobeeraj Beeharry
Soobeeraj Beeharry Posts: 2 ✭✭
in My Mobile
I can't find your contact info. I have ordered 2 SIMs since 23 days. There is no possibility to contact you because there is no contact details on your site nor any number to speak? Will you check my order yourself and if you cannot send me, please do the necessary to refund me. My address is *************. Thank you

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  • DinoS
    DinoS Posts: 626 ✭✭
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    It's user community forum here, wrong spot.
  • Mike
    Mike Posts: 20,731 ✭✭
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    Hi,
    Recently different people reports stolen SIM cards.
    However, go on
    - My profile - Order History - See Details
    Find the shipping number
    If the delivery us flagged as delivered but you did not receive it.
    - Check that the delivery address is correct
    - If the courier cannot correct your delivery
    Contact fizz https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-received-it-what-do-i-do
    Wait 15 seconds for the icon to appear at the bottom right)

  • Jerome M. #1065
    Jerome M. #1065 Posts: 5 ✭✭
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    I would definitively remove your address from your post, before it gets indexed on Google!
  • Whizz
    Whizz Posts: 19,109 admin
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    Hi Soobeeraj,
    In order to be able to help you further, I'm kindly asking you to contact us in private by chat or Facebook messenger. You can find the info for reaching us on the following link: https://fizz.ca/en/contact-us. Also, please do not post private information here, as this is a Community hub and everyoane will be able to see it.
    Thank you for your kind understanding.
    Have a great day!
    Radu
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