Got the same thing a couple of hours ago. I just clicked on the internet category at the top and then clicked on login after the page had changed and it went fine from there.
Hi, I can't log in my account. I change from Fizz to Bell and I need my account number, but I can't log in my account anymore. As if my account was closed.
How can I get my...
Hello Guillaume,
We're sorry to hear about this. I kindly wish to inform you that I checked and your account is active and in good standing. In this case, kindly try to reset...
Hi ZhiBing,
Indeed, that is correct, I can see your plan change order here which will become effective starting with your next payment cycle that starts tomorrow.
More details...
After I updated my payment method and reactivated the mobile plan, the data is back to work and I can receive calls and texts. But I can't make calls, check voice mails, or send...
Hi Asha
Please try to turn of the phone for 1 minute
This is a good guide
https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
In case of problem, you can...
I went to "Help - status of our service and then click on the chat button at the bottom right corner as it was explained to me and seen below. I click on the chat button and...
Hi Alexandro
The service status page does not seem to work as well. For me, it shows that the reps are busy.
Try it from another page like this one: https://fizz...
Hello Zijun,
I see that you've already reached us in private and a colleague of mine helped you to resolve it and to have full access to your mobile services.
If you'll...
