I am with Fizz for more than a year now. Everything was fine since yesterday where I lost the mobile service. I looked up in the solutions proposed and did everything suggested...
Hello Stéphanie,
I am sorry for the situation encountered.
Your line is fully active on your account, so the services should work properly.
Please contact us in private on...
My Fizz SIM Card worked properly in the last 10 months. But since this week, it does not work, it shows no service. I am pretty much sure there is no problem with my cell phone...
Hello Pengyi,
We're sorry to hear about this situation. I checked your account and the mobile plan is active and in good standing. In this case, I suggest to follow the steps...
I already tried everything it says I got no service so I bought another sim card from fizz and I wonder if I could continue my plan with another sim card
Hi Meekael,
I can see that you've already contacted us regarding this situation and a colleague of mine has given you a handful of helpful tips to try out and see if you can...
I ordered a SIM card on Jan 6th, but have not received it. I notice that my address is incpmplete (you are missing the street number). how do I get my address corrected and have...
Hi Claude,
Thank you for letting us know about this and I'm sorry for the inconvenience.
If that is the case and the SIM was not delivered, I invite you to place a new order...
