Answered question

Barry
Barry

Barry

User level
Level
1
416 / 750
points

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

March 25, 2019 - 7:45 am We noticed some instabilities on our network, which would explain why some members cannot use their mobile services. We’re currently investigating to pinpoint the cause as soon as possible.

March 25, 2019 - 9:45 am: Fizz is aware that some of its members cannot use their mobile services. The issue has been identified and a dedicated team is currently working to address it. Fizz apologizes for the inconvenience this may be causing you.

March 25, 2019 - 10:45 am: All our teams have been mobilized and are working relentlessly to address the situation. Fizz apologizes for the inconvenience this may be causing you.

Fizz is disappointing people...

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Mobile service is completely down. Roaming doesn't work either.

At least Fizz is posting updates to keep us informed every hour.

Check here for status updates: https://fizz.ca/en/faq/status-services

 

I keep a 2nd mobile line as backup with another provider. It's been pretty reliable also prepaid, similar to Fizz. I hope Fizz improves soon.