Answered question

lost sim card

it was the worse delivery company who did not leace the package at the right place . I did not find it.

KIMLAY CHEA
KIMLAY CHEA

KIMLAY CHEA

User level
Level
0
1 / 100
point
Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Hi Chea,

Go on

My Profile -> Order History -> See Details

Find the shipping number, in beside follow your shipment,

click on it

 

If the delivery was flagged as delivered but you did not received it.

  • Check that the delivery address is correct
  • If the courrier can not correct your delivery Contact fizz

https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-received-it-what-do-i-do

Wait 15 seconds for the icon to appear at the bottom right) in order to be fixed

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Sergio
Sergio

Sergio

User level
Level
3
3630 / 5000
points

Send facebook messenger To Fizz so they can help

I would contact them through Facebook Messenger but try to give as much information as possible in every message otherwise it may take up to a week to fix this since they are so slow to respond to each message....

gremiobr
gremiobr

gremiobr

User level
Level
3
3356 / 5000
points

Talk to fizz by chat or Facebook messenger to request a refund

The delivery company is really quick and efficient.

Seems card thief is on the rise. Notify Fizz of the issue, maybe they will block the stolen SIM card.

Make sure someone is available to pick-up future delivery. Could use any address: home, work, family friend, neighbour...