no sms and no calls, only data works with new sim card

Activation may take up to 2 hours to complete. You may want to be patient

p.s: it was activated 2 days ago

Then you should contact Fizz.
You can chat with Fizz by opening a help page ( example Example https://fizz.ca/fr/faq/que-faire-si-je-narrive-pas-me-con... ) Don't pay attention to the content of the help page.
You'll should see a bubble chat in 15 seconds at the bottom right

Did you make sure your phone is compatible with the frequencies used by Fizz/Videotron?
https://fizz.ca/en/faq/compatible-devices
.
If your phone is compatible, it looks like there was a problem with your activation process, and you'll have to contact fizz customer service directly to get it resolved. You can do that through the chat bubble on the solution hub pages, or through your customer account, under "my profile," "contact form," "schedule a meeting with customer support for help in transferring your phone number."

Have you tried to setup the apn manually https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

@Xavier Bourdages-Pageau the APN should be used only for the data therefore, MMS and internet.

I believe is @allison that is going in the right direction. At least for what I see with my little experience.

You said you cannot receive calls or sms.

Are you able to make calls and text to others?

It sounds like your port attempt failed. Need to contact Fizz to get it fixed.

@Marlene Pfeffer, we haven't heard back from you. Have your issue been resolved ? If do, please choose the best answer and put an end to this conversation.
Have a great one.