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Chat didn't get responded?

The chat bubble appears, I type my message but it doesn't get responded even after hours. I don't see a queue number. Why does this happen?

protim
protim

protim

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Level
0
30 / 100
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almost 2 years ago
Category
My Mobile
Category
Technical issues 
Answer count
2 answers
Author name
protim
Date
March 21, 2019
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viewed 19 times
question
q
Mike

Mike

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Level
4
5000 / 5000
points

Probably they have some problem. You can also use facebook

  • Facebook (interactive with a delay)
  • The chat https://fizz.ca/en/contact-us (interactive)
  • My Profile -> Contact forms (Passive, Send a request wait for the feedback)

Author name
Mike
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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

I'm not sure what happen.
Normally you should see a message similar to : you are N in queue ( where N is a number ).
You may want to retry again.
Disable all your add on from your browser if any

Author name
MT
Date
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