Answered question

Are members still being disconnected when the bonus from their referrals is greater than the price of their plan?

Before subscribing to fizz, I did a bunch of research as some things were very important to me (keeping my phone number and having a custom voicemail). In the research I did, I found out about a glitch that was happening to people where if the money from referring people to Fizz exceeded the price of their monthly plan, they would get permanently disconnected, POSSIBLY LOSING THEIR PORTED NUMBER.

So my question is; is this still happening?

I really want to refer friends, but losing my ported number is too great a risk for 25$...
Thanks for any help!

Hey Pancake,

There's never been a better time to join ;) This issue you reported seems to be a one-off case at best - not sure where you got this info, but the coast is clear to jump ship into Fizz :)

Jay

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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

I don't think this has ever happened.

Hello there,

I personally know at least 20 people who signed up with Fizz mobile / Internet and none of the have reported the issue you mentionned. Fizz mobile seems to be more stable and all my friends signed up within the past few weeks.

Therefore, I am confident enough to suggest you sign up now before the Fizz beta prices end on April :)

Cheers !

I Do have more money from referring people to Fizz than the price of my monthly plan, still got my plan, still have the same Phone number I've had for the last 15 years (witch I migrate from another provider). Everything is A1, no problem at all with Fizz :D

Hey guys, thanks for the answers! I had heard about this issue on the FizzMobile subreddit, but if it's resolved, awesome. And I'm already a member, I just activated my SIM today actually :)

Sebastien
Sebastien

Sebastien

User level
Level
4
5000 / 5000
points

Got many referal bonuses and didn't happened to me, don't worry :)

Sebastien
Sebastien

Sebastien

User level
Level
4
5000 / 5000
points

Welcome to the Fizz community :)

Awesome to hear @Pancake, Fizz - just became the syrup needed to enjoy the daily journey with us! Welcome to Fizz and our amazing community!

Jay

ALLISON
ALLISON

ALLISON

User level
Level
4
5000 / 5000
points

My referrals exceed my monthly plan and I have not been disconnected.

gremiobr
gremiobr

gremiobr

User level
Level
3
3356 / 5000
points

Me too, everything normal here

Alex
Alex

Alex

User level
Level
2
1014 / 2000
points

Never had or heard of that issue. Welcome to Fizz