Answered question

Change the Name of Internet account to my wife's name

My wife and I are both Fizz user and locate at the same address. I had internet and phone plan under my account. She just have a phone plan. Is it possible to transfer the internet service from my account to her account? Thanks!

Yong
Yong

Yong

User level
Level
0
7 / 100
points
Lopresor
Lopresor

Lopresor

User level
Level
3
2201 / 5000
points

Unfortunately, you cannot transfer any accounts right now. I was in the same situation and wanted to transfer my Internet service back to my account from my cousin's but I was denied. They did say that eventually, this will be available, but not right now.

Good luck !

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

For this kind of request you need to contact Fizz. You can do so by opening a help page ( exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what... ). You'll see a bubble chat in the next 15 seconds at the bottom right of the page

Jason
Jason

Jason

User level
Level
1
141 / 750
points

They usually reply the next day on Facebook.

FC
FC

FC

User level
Level
2
1058 / 2000
points

You can not. I asked the same question with Fizz by chatting, and they told me I can not simply transfer. I have to cancel one and re-open another.