Answered question

Why can't a make calls, text or use data in the us after I filled my wallet?

I filled up my wallet before leaving. Now that I am in Los Angeles, I can receive texts, but cannot call out, text out or use data. I have roaming on, in my advanced parameters online I can make international phone calls, I am connected to AT&T. What is wrong?

Kristina Lulham
Kristina Lulham

Kristina Lulham

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Hi Kristina,

You have coverage Canada with your plan, so you are unable to use your services included in your plan, in USA.

I can also see that you added money in your wallet and you used it for some SMS and data.

More infos about your wallet : https://fizz.ca/en/faq/what-is-my-wallet-and-how-do-i-use-it

More infos about travelling outside your coverage zone : https://fizz.ca/en/faq/im-travelling-outside-my-coverage-...

Have a good one.
Luciana

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