Got a message from fizz?

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Luckyy
Luckyy Posts: 36 ✭✭
in My Mobile
Hi, I got a text from Fizz saying that my monthly payment was failed. But I have bonus dollars in my account so I don't know why they send me this text

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  • Kovid
    Kovid Posts: 588 ✭✭
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    It's like the message was generated automatically by a system which doesn't know about the payment issue. That would make sense.
  • Mike
    Mike Posts: 20,731 ✭✭
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    Check your credit card, it seems resolved and the charge was done.
  • David L. 2453
    David L. 2453 Posts: 3 ✭✭
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    Got the same message. I went in and added another credit car anyways. Hopefully I don't get charged twice now...
  • Kenny L. #23
    Kenny L. #23 Posts: 794 ✭✭
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    Verify again tomorrow to see if payment has gone through else contact Fizz support.
  • Sebastien
    Sebastien Posts: 2,127 ✭✭
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    I hooe it's fixed, cause my payment will be on 2 days
  • DinoS
    DinoS Posts: 626 ✭✭
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    Did they give fix it? Billing date is coming
  • M T. #338
    M T. #338 Posts: 2,934 ✭✭
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    Just ignore this message
  • MartyG
    MartyG Posts: 31 ✭✭
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    I had the same issue and same type of message. This morning, I validated and the payment was processed yesterday night. I suggest to look at your payment history in your account.
    For me, it is now resolved without any intervention from my side. It should be the same for everyone impacted by this issue.
  • Whizz
    Whizz Posts: 19,109 admin
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    Hello P.
    On Sunday we had an issue with payment notifications. Your plan is active.
    Catalin
This discussion has been closed.

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