Answered question

Got a message from fizz?

Hi, I got a text from Fizz saying that my monthly payment was failed. But I have bonus dollars in my account so I don't know why they send me this text

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Uh oh, looks like you've been affected by the payment problems this weekend. Sorry. You'll have to wait until tomorrow to try to reach Fizz customer service again.

David
David

David

User level
Level
0
45 / 100
points

Got the same message. I went in and added another credit car anyways. Hopefully I don't get charged twice now...

MT
MT

MT

User level
Level
4
5000 / 5000
points

Just ignore this message

MartyG
MartyG

MartyG

User level
Level
1
310 / 750
points

I had the same issue and same type of message. This morning, I validated and the payment was processed yesterday night. I suggest to look at your payment history in your account.

For me, it is now resolved without any intervention from my side. It should be the same for everyone impacted by this issue.