Answered question

How can I contact costumer service? The 611 number doesn’t work.

My payments keep failing

Gregory Anher Lozano
Gregory Anher Lozano

Gregory Anher Lozano

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Whizz
Whizz

Whizz

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Hello Gregory,

In order to help you, please contact us by chat so we can assist you further with this issue.

Catalin

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Other answers

MT
MT

MT

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You can contact with chat by opening a help page (exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what... ) during business hours : Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).

MT
MT

MT

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Fizz has a serious payment issue today. Many users were impacted. There is no known solution at this time.
https://community.fizz.ca/questions/1925840-payment-working-tangerine-credit-card

If you need to contact Fizz support quickly, you can always go to you plan, click unsubscribe, and a chat bubble will appear right away. Don't use this often though, and only when you need immediate assistance.

Cheers.

Kovid
Kovid

Kovid

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Yes, get into the bubble chat during chat hours

Mathieu St-Jean
Mathieu St-Jean

Mathieu St-Jean

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Facebook messenger is the most efficient way, in my experience.