Answered question

Are certain type(s) of credit cards being rejected?

Oh no. It looks like people are still encountering payment problems with Fizz.

 

 

I have a payment due tomorrow. I've been using the same credit card for 6 months, It's MasterCard. I hope my payment goes through.

 

 

As PSA, perhaps more details can help others and help Fizz to resolve this issue asap.

 

Everyone who is having payment problems, can you please specify the type of card you are using? Is it MC? Visa? Amex?

MT
MT

MT

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This is not related to specific Credit card brand . It's a bug in Fizz system and any credit card could be impacted.

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Other answers

Ed
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Ed

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Since it's a Fizz problem, customers shouldn't be worried about service disruption if their payments don't go through. Fizz is aware of the issue with its payment system.

IvY
IvY

IvY

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Definitely doesn't seem to be a credit card problem as stated above. Something is wrong on their end which I hope gets resolved.

Maybe my question wasn't clear.

Everyone is saying their credit card works elsewhere. So I agree that the problem is related to Fizz. What I am concerned about is people have been using the same payment of method and suddenly now there is a problem.

So it looks like Fizz has changed something. Maybe they did a system change or switched their 3rd party payment processing company. I am wondering if only specific banks or card types are impacted. Once we know more the problem, it will be easier for Fizz to fix and maybe we can try to avoid the issue ourselves.

MT
MT

MT

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This is a ongoing issue for at least 2 months. Some days are worst than others

Mike
Mike

Mike

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It was a glitch in the system which was resolved the day after. I believe that they took some action in order to avoid this kind of problem in the future.