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Payment not working on Tangerine Credit Card

The payment bounced and I checked with my credit card company and I have more then enough room on the cc card please resolve this issue.

David
David

David

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0
26 / 100
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almost 2 years ago
Category
About my account
Category
Payment
Answer count
8 answers
Author name
David
Date
March 17, 2019
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question
q
Jean

Jean

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Level
1
259 / 750
points

Fizz accept just the Visa and Mastercard only

Author name
Jean
Date
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a

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Mike

Mike

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Level
4
5000 / 5000
points

It seems that they have some issue with payment today

Author name
Mike
Date
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answer
a
Victor

Victor

User level
Level
3
2999 / 5000
points

Same problem with ScotiaBank

Author name
Victor
Date
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answer
a
__________

__________

User level
Level
3
2913 / 5000
points

@Jean : Tangerine credit card is a Mastercard.

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__________
Date
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a
IvY
IvY

IvY

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0
63 / 100
points

Doesn't seem like an isolated incident.. I have the same problem.

Author name
IvY
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a
David Larivière

David Larivière

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11 / 100
points

Same problem with Tangerine MasterCard for this month which is weird because last month went through without a problem. Also verified and the problem can't be coming from my end. Fix this.

Author name
David Larivière
Date
Answer likes
answer
a
Whizz
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hello @all,

This is a known situation and we are working on it.

We are really sorry for the inconvenience.

Once we have an update, I'll get back to you.

Thank's!
Luciana

Author name
Whizz
Date
Answer likes
answer
a
MT
MT

MT

User level
Level
4
5000 / 5000
points

This is another reason why Fizz has to apply payment at least 7 days before the beginning of the cycle .
There are too many bugs in Fizz billing system Fizz users have to pay for Fizz mistake.

Author name
MT
Date
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answer
a

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