Answered question

sim can't connect to network

I recently bought a sim card from Fizz, made a new plan. And yesterday i just got it, activated it and put it in my phone, generating a new number.

But i still can't connect to any cellular network, can't make call, text, or anything. I also send a text on messenger to fizz.

Anabel Blanchette-Glaude
Anabel Blanchette-Glaude

Anabel Blanchette-Glaude

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Mike
Mike

Mike

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Do you have a signal?
Did you have set the automatic network?
Did you verified that your phone is compatible
https://fizz.ca/en/faq/compatible-devices

MT
MT

MT

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Verify if your phone is still locked to your previous provider.