Answered question

sim can't connect to network

I recently bought a sim card from Fizz, made a new plan. And yesterday i just got it, activated it and put it in my phone, generating a new number.

But i still can't connect to any cellular network, can't make call, text, or anything. I also send a text on messenger to fizz.

Anabel Blanchette-Glaude
Anabel Blanchette-Glaude

Anabel Blanchette-Glaude

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Victor
Victor

Victor

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Do the procedure in this FAQ
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
You should be ok after

MT
MT

MT

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Verify if your phone is still locked to your previous provider.