I tried today to see if I can subscribe to internet and guess what? I got internet!!! (I tried before with Chrome and I couldn’t, I tried with my iPhone and I did it !!!)
Hello, my technician was suppose to come to the appointment today, which he did, everything went well and installed my internet, however I just got an email from FIZz saying...
Hello Girair,
I took a look at your account and everything is in order, the plan is active and in good standing, the appointment shows completed as well. You are also able to...
Hi Gerardo
It can be a momentary problem in your sector. Can you try to turn off the modem for 2 minutes?
Check the led status. If one of the 2 arrows is off or...
i got an email saying my authorise pre-paiment didn't work and to deal with the problem today. but when i check my credit card i got charge twice. the payments are still pending...
Hello Laurence,
Apologies for the unpleasant situation.
I have verified the account on my end as well and I have created a ticket towards our technical team so they can...
Hello Gabriel,
Apologies for the unpleasant situation.
I have verified the account on my end as well and I have created a ticket towards our technical team so they can...
My home internet was activated today and unfortunately I was not able to ask the technician to change the internet speed when he got here. I'd like to change the speed as we are...