Answered question

Unsubscribe to the internet?

Hi. I have two fizz accounts and I registered for internet beta on both accounts by mistake. How do I unsubscribe to one of them ?

elyse bilodeau
elyse bilodeau

elyse bilodeau

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Thomas
Thomas

Thomas

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Contact Fizz by chat asap. Or use my profile --> contact form.

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Other answers

Victor
Victor

Victor

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Just go to the plan that you want to cancel, and go to manage > unsubscribe and that’s all

Ed
Ed

Ed

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3
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As long as no modem is delivered/installed yet, you can unsubscribe by going to your Fizz account.

Bambie Tambourin
Bambie Tambourin

Bambie Tambourin

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2
1476 / 2000
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but if you want to cancel services you will need to re activate your account and that will cost you fees because your perdiod is elapsed i suggest to re order a sim card and create a new account

Bambie Tambourin
Bambie Tambourin

Bambie Tambourin

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Fizz is good :) !

elyse bilodeau
elyse bilodeau

elyse bilodeau

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0
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I don't have the option to cancel they have not come yet to install

Victor
Victor

Victor

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3
2024 / 5000
points

Go to appointments and canceled it or contact Fizz

MT
MT

MT

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4
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You should contact Fizz. You can do so by opening a help page ( example https://fizz.ca/en/faq/what-are-fizz-network-settings-apn ).
You'll see a bubble chat in 15 seconds
.

Sebastien
Sebastien

Sebastien

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4418 / 5000
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Maybe you don't see the option cause it's still a pending order. Then, maybe try to communicate with Fizz over the chat will be a best solution for you.

elyse bilodeau
elyse bilodeau

elyse bilodeau

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25 / 100
points

Thanks for all the replies but I do not have the option to cancel it just tells me that i have an appointement on the 22nd of march...What shall i do