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Unsubscribe to the internet?

Hi. I have two fizz accounts and I registered for internet beta on both accounts by mistake. How do I unsubscribe to one of them ?

elyse
elyse

elyse

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almost 2 years ago
Category
Internet
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12 answers
Author name
elyse
Date
March 13, 2019
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ThomasK

ThomasK

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4
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Contact Fizz by chat asap. Or use my profile --> contact form.

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ThomasK
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Victor

Victor

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3
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Just go to the plan that you want to cancel, and go to manage > unsubscribe and that’s all

Author name
Victor
Date
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answer
a
Adriana

Adriana

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2
1433 / 2000
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Go to your plan and unsubscribe

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Adriana
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answer
a
Kovid

Kovid

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4
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As long as no modem is delivered/installed yet, you can unsubscribe by going to your Fizz account.

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Kovid
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a
Andrei

Andrei

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Like Victor already said,

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March 14, 2019
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Andrei
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Bambie Tambourin
Bambie Tambourin

Bambie Tambourin

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2
1536 / 2000
points

but if you want to cancel services you will need to re activate your account and that will cost you fees because your perdiod is elapsed i suggest to re order a sim card and create a new account

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Bambie Tambourin
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Bambie Tambourin
Bambie Tambourin

Bambie Tambourin

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2
1536 / 2000
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Fizz is good :) !

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Bambie Tambourin
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a
elyse
elyse

elyse

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I don't have the option to cancel they have not come yet to install

Author name
elyse
Date
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a
Victor

Victor

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Level
3
2999 / 5000
points

Go to appointments and canceled it or contact Fizz

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Victor
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MT
MT

MT

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Level
4
5000 / 5000
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You should contact Fizz. You can do so by opening a help page ( example https://fizz.ca/en/faq/what-are-fizz-network-settings-apn ).
You'll see a bubble chat in 15 seconds
.

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March 14, 2019
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MT
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Sebastien

Sebastien

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Level
4
5000 / 5000
points

Maybe you don't see the option cause it's still a pending order. Then, maybe try to communicate with Fizz over the chat will be a best solution for you.

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Sebastien
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elyse
elyse

elyse

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Thanks for all the replies but I do not have the option to cancel it just tells me that i have an appointement on the 22nd of march...What shall i do

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elyse
Date
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