Answered question

How to disable pre authorized payment system?

Fizz automatically takes away my bill through my credit card. How to stop it?

Anindya
Anindya

Anindya

User level
Level
0
1 / 100
point
ALLISON
ALLISON

ALLISON

User level
Level
4
5000 / 5000
points

Cancel your service. Fizz is paid via prepayment, so if you don't want to do that, there's no way to keep the service.

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Other answers

David
David

David

User level
Level
2
1138 / 2000
points

Unsubscribe if you don't want them to charge your card any more. This is the only option for payment.

I will not worry about that. Fizz is a brand new company, and giving us better service with really reasonable price. So, we should be patient and give them a chance to improve the service. I was charged twice ($32 x 2) for my mobile plan in 10 days. I chatted with them, and show them my credit card transaction. They immediately refund to me. So, I am not worry about that. They are honest company. As I said above, I am okay if their system need to improve - because it is a new company. I switched all my 4 mobiles and internet to Fizz. Everything is okay.

ThomasK
ThomasK

ThomasK

User level
Level
4
5000 / 5000
points

You can add a prepaid card and use it as default. And remove your old cc.