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Answered question

billing problem

I have been charged multiple times for my Internet. Please refund the excess charges.

Kamalini
Kamalini

Kamalini

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0
1 / 100
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over 1 year ago
Category
Internet
Category
Internet-Others
Answer count
5 answers
Author name
Kamalini
Date
March 12, 2019
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viewed 39 times
question
q
MT
MT

MT

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Level
4
5000 / 5000
points

You're in Fizz user forum. You can contact Fizz customer services by opening a help page ( exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what... ).
You'll see a bubble chat in 15 seconds

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MT
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Kovid

Kovid

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Level
4
5000 / 5000
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Even after refund, you need to check your credit card and make your own calculation as their system is still glitchy. That's my personal experience with the service.

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Kovid
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answer
a
Leifuer

Leifuer

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3
4869 / 5000
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Verify your transaction history and also the one of credit card to make sure you have well received the refund.

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Leifuer
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answer
a
jean-maxime
jean-maxime

jean-maxime

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3
2604 / 5000
points

You have to contact fizz and explains your problem , we're only user just like you here.
Can't help you with billing problems.

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jean-maxime
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a
Whizz

Whizz

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Level
4
5000 / 5000
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Team

Hello Kamalini Mudur ,

For further checks, please contact us by Facebook Messenger or via Live Chat. Here you have the info about how you can contact us: https://fizz.ca/en/contact-us .

Thank you very much for your cooperation.

Andrei Bogdan

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Whizz
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