or Ask a question

Answered question

billing problem

I have been charged multiple times for my Internet. Please refund the excess charges.

Kamalini
Kamalini

Kamalini

User level
Level
0
2 / 100
points
almost 2 years ago
Category
Internet
Category
Internet-Others
Answer count
5 answers
Author name
Kamalini
Date
March 12, 2019
Hits
viewed 40 times
question
q
MT
MT

MT

User level
Level
4
5000 / 5000
points

You're in Fizz user forum. You can contact Fizz customer services by opening a help page ( exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what... ).
You'll see a bubble chat in 15 seconds

Author name
MT
Date
Answer likes
answer
a

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

Kovid

Kovid

User level
Level
4
5000 / 5000
points

Even after refund, you need to check your credit card and make your own calculation as their system is still glitchy. That's my personal experience with the service.

Author name
Kovid
Date
Answer likes
answer
a
Leifuer
Leifuer

Leifuer

User level
Level
4
5000 / 5000
points

Verify your transaction history and also the one of credit card to make sure you have well received the refund.

Author name
Leifuer
Date
Answer likes
answer
a
jean-maxime

jean-maxime

User level
Level
3
2604 / 5000
points

You have to contact fizz and explains your problem , we're only user just like you here.
Can't help you with billing problems.

Author name
jean-maxime
Date
Answer likes
answer
a
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hello Kamalini Mudur ,

For further checks, please contact us by Facebook Messenger or via Live Chat. Here you have the info about how you can contact us: https://fizz.ca/en/contact-us .

Thank you very much for your cooperation.

Andrei Bogdan

Author name
Whizz
Date
Answer likes
answer
a

Didn't find your answer ?

Fizz