Answered question

billing problem

I have been charged multiple times for my Internet. Please refund the excess charges.

Kamalini
Kamalini

Kamalini

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MT
MT

MT

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4
5000 / 5000
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You're in Fizz user forum. You can contact Fizz customer services by opening a help page ( exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what... ).
You'll see a bubble chat in 15 seconds

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Other answers

Even after refund, you need to check your credit card and make your own calculation as their system is still glitchy. That's my personal experience with the service.

Leifuer
Leifuer

Leifuer

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Level
4
5000 / 5000
points

Verify your transaction history and also the one of credit card to make sure you have well received the refund.

Hello Kamalini Mudur ,

For further checks, please contact us by Facebook Messenger or via Live Chat. Here you have the info about how you can contact us: https://fizz.ca/en/contact-us .

Thank you very much for your cooperation.

Andrei Bogdan