Unable to type SIM?
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Alexander W.
Posts: 1 ✭✭
in My Mobile
Hi,
I am trying to activate my sim card and to transfer my virgin mobile phone number to my fizz sim card. The issue is, I need to type in my PIN number associated with my virgin mobile and the website won't let me. I tried to activate my sim card using Google Chrome on Windows 10 and Android and I also tried on Internet Explorer. I tried putting numbers and letters unsuccessfully, but only for this field. I can fill the IMEI field successfully.
If anybody is aware of a solution or has any advice on how I should proceed please help.
Also I'm unable to reach anyone at the fizz help department to chat.
Regards,
I am trying to activate my sim card and to transfer my virgin mobile phone number to my fizz sim card. The issue is, I need to type in my PIN number associated with my virgin mobile and the website won't let me. I tried to activate my sim card using Google Chrome on Windows 10 and Android and I also tried on Internet Explorer. I tried putting numbers and letters unsuccessfully, but only for this field. I can fill the IMEI field successfully.
If anybody is aware of a solution or has any advice on how I should proceed please help.
Also I'm unable to reach anyone at the fizz help department to chat.
Regards,
2
Answers
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Hello Alexander,
Did you try to copy/paste the PIN number ? If this is not working, I advise you to contact us via chat or via Facebook Messenger so we can take a look : https://fizz.ca/fr/nous-contacter.
Have a nice day.
Ionut0
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