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Wrong delivery address ?

I can not receive my SIM card, because the delivery company has a wrong address. However I checked what I submitted on Fizz, it is correct . My order number is 6806923426. The APP number shows wrong on the delivery company website .

Lifan Yuan
Lifan Yuan

Lifan Yuan

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almost 2 years ago
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4 answers
Author name
Lifan Yuan
Date
March 11, 2019
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q
Kovid

Kovid

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4
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Yeah, the community cannot help you on this.
As suggested by the others, you need to get in touch with Fizz by chat.

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Kovid
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Other answers

MT
MT

MT

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Level
4
5000 / 5000
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You need to contact Fizz to have this problem resolved.
.
You can chat with Fizz by opening a help page (exemple https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what...).

Author name
MT
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David
David

David

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2
1139 / 2000
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Reach out to fizz via FB messenger or chat and they will fix the address and send you another SIM card.

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David
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answer
a
Kevin

Kevin

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2
1267 / 2000
points

Chat with Fizz. Good luck!

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Kevin
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