Answered question

is my phone compatible with fizz network?

I installed the 2 configuration files for fizz networking setup, tried manual settings , it shows 3G connection, data on, I receive text msg, can make calls but cannot browse the internet:

Here are my phone compatibilities (android 5.1)
BANDS OF HOMTOM HT7

HomTom HT7
View datasheet
Tecnology Version Bands
5G
--
4G LTE
--
3G
B1 (2100), B2 (1900), B5 (850)
2G
B2 (1900), B3 (1800), B5 (850), B8 (900)

I went on a site(https://www.kimovil.com/en/frequency-checker/CA/doogee-ho...) and it says is not compatible with videotron mobile data network, will it work on fizz?

B4 1700/2100 aws-a-f is crossed out

cosmin
cosmin

cosmin

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Cosmin:
You need to reach out to Fizz by Chat to address the issue. I also had network configuration issue as well but Fizz was able to help.

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MT
MT

MT

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Your phone is only compatible with Fizz for Voice.
But it isn't compatible with Fizz for data : It's doesn't have band 4 which is required for LTE.
.
https://fizz.ca/en/faq/compatible-devices
For an LTE-compatible phone configured with LTE network preferences:

Calls: Your device must support HSPA 850 MHz or 1900 MHz frequencies
Mobile data: Your device must have dual-frequency support for 1700/2100 MHz (also called AWS or band IV)