Charge a cradit card

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David S. 9080
David S. 9080 Posts: 2 ✭✭
in My Mobile
My card charge did not go through how to I get them to charge a new card?

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  • DinoS
    DinoS Posts: 626 ✭✭
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    Add a new card, and wait 24 hours. Fizz process credit card in mid-night
  • Sebastien
    Sebastien Posts: 2,127 ✭✭
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    Go to your account, then click on my plans. Click on manage plans. Then click on payment method. You can add a new credit card.

     

    Before to remove the previous card, go to my profile, payment method. Select the new card to put it by default. So then you can go back to my plans, manage plan, payment method and remove the previous one.

     

    Sould be udpated tonight!

  • Sebastien
    Sebastien Posts: 2,127 ✭✭
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    Yeah Tom, but it's very important to change the default payment method as I explained. Otherwise, it will still try to take the money on the one who doesn't work.
    Again, Fizz, should be great to manage credit cards and select default payment method at the same place, cause it's getting very confusing for most of us!
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