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Upgrade isn't working on the phone

I have made a new account on fizz, i activated my 250mb data upgrade but when I use data on my phone it doesn't work. How do you explain this?

Semion
Semion

Semion

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almost 2 years ago
Category
My Mobile
Category
My account
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6 answers
Author name
Semion
Date
March 09, 2019
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ALLISON

ALLISON

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4
5000 / 5000
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As already mentioned, upgrades become active as of the next billing cycle.
.
In order for data to work on your phone, you also need to configure the APN.
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

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ALLISON
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Sebastien
Sebastien

Sebastien

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5000 / 5000
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You activated it, should be applied on next billing cycle if you have data on your plan.

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Sebastien
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a
Kevin

Kevin

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It'll become active on the next billing cycle.

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Kevin
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Kovid

Kovid

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Yes, next cycle. You are all right!
I activated mine in February but was applied in March when my next payment starts

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Kovid
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Alex
Alex

Alex

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Wait until next month, i am having the same issue. If it is not resolved at the start of your next billing cycle contact Fizz

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Alex
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kamurb
kamurb

kamurb

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Allison has the answer

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kamurb
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