How do I contact someone from Fizz?

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madeleine B. 7285
madeleine B. 7285 Posts: 2 ✭✭
in My Mobile
I can not activate my sim card because when I try to enter my activation number it says that the number is already taken. What do I do? I am not able to contact someone from Fizz either. No conversation bubbles are poping out!

Answers

  • Kevin M. #985
    Kevin M. #985 Posts: 98 ✭✭
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    You can chat with Fizz by opening a help page or the contact us page here. https://fizz.ca/en/contact-us
    You can send email or open a chat bubble and speak with a customer service agent.
  • davidch
    davidch Posts: 1 ✭✭
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    You can refer to this page to know how to get the chat bubble: https://fizz.ca/en/contact-us
    Chat is the only way to get in touch with them for now. Hope you can reach them quickly!
  • Sebastien
    Sebastien Posts: 2,127 ✭✭
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    To chat with them, make sure that:
    You're logged into your Fizz account.
    You're active on a help page.
    You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
    You have disabled any ad blockers in your browser.
  • __________
    __________ Posts: 2,610 ✭✭
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    Be sure to enter the correct activation number. For example, it's easy to go wrong between the "O" and the "o" or a "1" an the "I".
  • DinoS
    DinoS Posts: 626 ✭✭
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    Fill contact form in my profile.
  • DinoS
    DinoS Posts: 626 ✭✭
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    Facebook messenger is easiest
  • Alex M. #2475
    Alex M. #2475 Posts: 122 ✭✭
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    https://fizz.ca/en/contact-us
    This page has all the details. Facebook messenger and the community hub has been best for me to get answers.
  • AlmightyPain
    AlmightyPain Posts: 114 ✭✭
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    https://fizz.ca/en/contact-us They can help you out through this link which will help and guide you
This discussion has been closed.

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