Home Internet Beta Testing?

keith quach
keith quach Posts: 5 ✭✭
Hello,
I have been invited to participate as a beta tester and have a few questions.
I live in Ottawa and currently is a Rogers client. I receive my internet through their cable.
- Do I have to cancel my service with Rogers before I can test Fizz home internet?
- Does Fizz modem need to be plugged into videotron or rogers cable in order for it to work?
- Is Ottawa available as a testing area?
Thank you in advance for your help.

Answers

  • keith quach
    keith quach Posts: 5 ✭✭
    Thank you all for your help. Sadly, Fizz home internet is not available in my area.
  • Sebastien
    Sebastien Posts: 2,127 ✭✭
    Depends of the case.On your case, you don't have to cancel with Rogers.
    From Rogers to Fizz, it's a different network. So you don't need to cancel.
    If it's a transfer from a company to another using the same network (for example Videotron to Fizz), they can usually do a transfer (they might send a technician if you add the phone service with Videotron as the coax is locked). I know, for DSL services (ex.: from Bell to Ebox, as Ebox is using the Bell network, for theses you need you to cancel first), cause they cannot have 2 DSL service active at the same address. This is why probably people are confused about if they have to cancel their services or not.
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