Hi Sophie,
I just verified on your account and it seems that you were in fact charged 19.15$ on October 1st and again for the same amount on October 2nd. We issued a refund for...
My payment method expired. Didn’t realize In Time. I received an email telling me they tried two payment attempts. So they suspended my account before I could add an updated...
Try to reboot your phone, double check the apn and if this does not help contact the support
To contact the support you need to go to this page https://fizz.ca/en/contact-us...
I have always had call failure issues with Fizz, especially when calling someone. However as of late the call failures have increased, especially when answering calls or calling...
It used to happen to me as well, however, in the last 3 weeks I've had no dropped calls. I'm sure it had to do with the stabilization period.I do, however, at times have some...
I see people mentioning doing a late payment? How is that possible? I was assuming that all I need is to have a credit card on file, and the monthly payment will be taken from...
If for whatever reason the charge to your credit card fails, they will try it again a few times. They will email you and let you know to update your payment information. If...
Internet seems to be down for a lot of people here. Is this a Fizz problem only or are people with other providers also experiencing downtime in the same regions because of...
Here is latest update from: https://fizz.ca/en/faq/status-services
November 2nd 2019, 2:00 p.m.
IMPORTANT: Due to poor weather conditions over the last few days, some Fizz...
