Answered question

Forgot to add Voicemail, now not able to add it via Manage Plan?

I signed up last night, and didn’t check off voicemail. I want to add it to my plan, but when I got to Manage Plan, all I see is Add User, Add Wallet, but no way to add an add on nor change plan to include voicemail.

How does one add voicemail after signup?

Ryan
Ryan

Ryan

User level
Level
0
42 / 100
points
MT
MT

MT

User level
Level
4
5000 / 5000
points

Yes I did and you should be able to do it by going to Manage Plan and then Adjust plan
.
This is what you supposed to see in Manage Plan (see picture).
.
If you don't see Adjust plan then there is something wrong with your account.
Maybe the activation has not completed yet.
,
You may want to contact FIzz to have it fixed.

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Other answers

Try this :

Go to your profile > "My plans" tab > "Manage plan" for your cellphone > "Adjust plan" > "Change plan"

There you should be able to modify your current plan & add the voicemail option

GOOD LUCK

Ryan
Ryan

Ryan

User level
Level
0
42 / 100
points

Thanks all for the reply. I guess there is something wrong with my account. This is all I see under Manage Plan

Pierre-Olivier
Pierre-Olivier

Pierre-Olivier

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Level
1
345 / 750
points

You can access the Change plan from this link
https://zone.fizz.ca/dce/customer-ui-prod/#/account/plan/...

Ryan
Ryan

Ryan

User level
Level
0
42 / 100
points

Thanks for that direct link, Pierre-Olivier, but it just goes to a blank page.
I ended up opening a Support Ticket. I think people are right, my account isn't fully activated. I do see in my notification to 'Finish activation', but that just takes me to: Enter your SIM activation code screen.