Answered question

I can't add "contact" on my account?

From the contact tab, I can't add contact to my account. I would like to add my daughter's phone to my account, so I would be able to gift her some data.

We can't add contact(s) that are in our own account?

Steve
Steve

Steve

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ALLISON
ALLISON

ALLISON

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Go into your account and your daughter's account. Under "my profile," in the settings section at the bottom, and make sure you both have your privacy settings set to "the full experience" or "private membership." You cannot receive gifts when you're set to "incognito."

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Other answers

MT
MT

MT

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You can give data to a Fizz member. If your daughter has account in Fizz then she should be able to receive data.
Have you try to specify her account during the gift process (https://fizz.ca/en/faq/what-is-data-gifting-and-how-does-...) ?
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If you added your daughter to your account as a user then this could be the problem because a user might not be considered as a Fizz member.
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To be sure you can "chat" with Fizz to have the actual answer;

Thomas
Thomas

Thomas

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Allision get right answer, go to my profile and change your daughter's account privacy to "full experience".

Hello Steve Rodrigue,

In order to be able to help you, please contact us by Facebook Messenger or Live Chat. Here you can find info about how you can contact us: https://fizz.ca/en/contact-us .

Andrei Bogdan