Hi,
I have been experiencing some problem with my fizz internet for the last 4 days. I have some very slow internet sometimes, as well as high packet loss. Sometimes I also...
Hi Joäo,
Having checked in my tools, I can see that there is currently an incident reported in your area and this interferes with the network connection to that specific node...
I have hard time to check Netflix each time I open the app the internet shut down and i'ts more shity between 11h to 12h and 17h to like 20h and again at 23h I'm not paying for...
Hi Jessika
Sorry you are having internet issues.
Try to connect to your modem with ethernet cable or with the Fizz app, this will give you an accurate measure for the...
Hi Jean-Benoit
Try to check if you disable the mobile data for that applications.
You can also try to reboot the phone
Go to Settings > Cellular, then turn Cellular...
My internet connection was interrupted two weeks ago.
the router has an IP address but cannot ping a public IP address. The lights are cyan for download, blue for download...
Aziz
Please also check your Fizz account to ensure your plan payments are up-to-date.
For this issue, you will have to notify Fizz support:
1- Connect to your Fizz...
I bought a new internet with the modem and all the technicians came to install it but the problem is the Internet keeps slowing down every 3 hours, and the only way to make It...
Hi Jessi
Sorry you are having internet issues.
If the problem continues, you can try factory reset of the modem by pressing and holding down the small button behind the...
