Answered question

Added new payment method and have not been charged yet so data does not work, why??

I need help

Nicolas
Nicolas

Nicolas

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0
2 / 100
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You need to go to My Plans, then Manage Plans and Payment Method I'm affraid it won't be fix before 4:00 when system will try to take your payment again. But I will recommand you to chat with Fizz asap.

 

@Fizz : Could you please make us allow to edit payment method and select the payment method by default at the same place on the same place? I got trouble when trying to delete my previous payment method and I communicated with chat about it. For me it's fixed, but I see it's confusing for a lot of people who are seeing their account locked, but they updated their payment method. That need to be addressed! They updated their CC infos, but their accounts are locked!

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Other answers

MT
MT

MT

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4
5000 / 5000
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The payment is only applied once a day late in the evening.
Unfortunately you will have to wait until tonight