Will clicking unsubscribe on one number close the whole account?

I tried to unsubscribe from one of the number on my account but then received an email saying that this was goodbye and that my account would be closed at the end of the payment period.
I still have another phone number and home internet that I would love to keep.
My question is, will only the phone number I unsubscribe be close of the whole account? If it's the later, how can I prevent this.

Answers

  • Anne H. #1344
    Anne H. #1344 Posts: 648 ✭✭
    Shouldn't be
  • Whizz
    Whizz Posts: 18,805 admin
    Hello Samuel ,
    Please check the following link regarding this situation : https://fizz.ca/en/faq/unsubscribe .If you still encounter any inconvenience don't hesitate to contact us via live chat or Facebook Messenger.
    Have a nice day!
    Marius Daniel
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