Answered question

Transaction history not appearing?

Whenever I go to my transaction history, i'm able to access most of the transaction except 1. I have no issues with my last transaction(February 28,2019), but the one before does not display anything(January 31, 2019). Can you look into why?

Robert
Robert

Robert

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Whizz
Whizz

Whizz

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Hi Robert,

To be able to check your account and help you further, please contact us by chat or private message on Facebook. Here you have the info: "https://fizz.ca/en/contact-us";.

Have an excellent day!

Radu

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Other answers

Robert
Robert

Robert

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no, switching to 2018 does not make sense. I'm able to access all my 2018 transaction and January is a distinct month/transaction in the list, it's that specific month that, whenever I click on it, just greys out the screen as if a window would appear with the details like every other months, but nothing appears as in the screenshot

MT
MT

MT

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You need to contact Fizz for that particular transaction

Francois
Francois

Francois

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I also have that problem currently

Julien
Julien

Julien

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I also have this problems with my last 2 transaction, did you find a solution?