Answered question

The internet is very slow

The internet is very slow please let me know how to go about it

David
David

David

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SHLOMO
SHLOMO

SHLOMO

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If your on the 60 plan, a wired connection should be 60, but for WiFi it can be much slower bc of interference.

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MT
MT

MT

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I think you need to test internet speed with wired connection first.

Dallaire_M
Dallaire_M

Dallaire_M

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Did you tried to reboot your modem ?

Samad
Samad

Samad

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What is your internet plan?

jean-maxime
jean-maxime

jean-maxime

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I mean.... Seriously if you pay for 30/10 then your internet is perfect....

Andrei
Andrei

Andrei

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It doesn't look slow to me to be honest.

Arnaud
Arnaud

Arnaud

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I also had issues like that on my first day. It became normal after a couple hours and now it even goes a bit faster than the 60/10 I’m supposed to get.

Leifuer
Leifuer

Leifuer

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Test your speed with wired connection to get a true indication of your actual speed. You will rarely get full speed on a wireless connection.

Sebastien
Sebastien

Sebastien

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Wifi issue..Reboot your equipement, if that doesn't help try 5ghz instead of 2.4ghz

Kudos if you've used a USRobotics 9600 Modem waiting for a bitmap file to load on your screen...back in the age of a dinosaur?
Now that was what I was expecting reading from the title... hehe

Judging by the speed , it seems on par if you have the 30Mbps service... unless you have the higher 60Mbps or 120...then i would agree that you are not getting the capacity you are paying for... but with CABLE, it may happen at peak times that the speed is lower...

To isolate the isssues, try doing a test directly wired on the Modem and perform the test with only one device using speedtest.net

Valentin
Valentin

Valentin

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It looks like a 2.4Ghz max speed, try switching over the 5ghz to go over 40Mbps, might have to disable band steering in order to do that.