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Voicemail doesn't know my phone number?

When someone calls and goes to my voicemail they get a french message saying it is not available. When I call from my phone it doesn't recognize my phone number and asks me to input it again. When I do, it says "Somethings not right, please check your number and try again"

Tyler
Tyler

Tyler

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Level
0
1 / 100
point
over 1 year ago
Category
My Mobile
Category
Voicemail
Answer count
3 answers
Author name
Tyler
Date
February 28, 2019
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viewed 87 times
question
q
Whizz

Whizz

User level
Level
4
5000 / 5000
points
Team

Hello Tyler ,

Please check the following link regarding how to set up your voice mail : https://fizz.ca/en/faq/how-do-i-set-up-my-voice-mail .If you still encounter this inconvenience don't hesitate to contact us via Facebook Messenger or live chat.

Marius Daniel

Author name
Whizz
Date
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answer
a

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Other answers

MT
MT

MT

User level
Level
4
5000 / 5000
points

You need contact Fizz to have it fixed.

Author name
MT
Date
Answer likes
answer
a
Anne

Anne

User level
Level
4
5000 / 5000
points

If you get the level 4 upgrade addon for voice mail, it doesn't work if you don't have voice mail feature. You need take voicemail option for $1, and add that addon to offset $1, and 1-1 = 0 . Just apply voicemail addon won't work.

Author name
Anne
Date
Answer likes
answer
a

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