Answered question
When someone calls and goes to my voicemail they get a french message saying it is not available. When I call from my phone it doesn't recognize my phone number and asks me to input it again. When I do, it says "Somethings not right, please check your number and try again"
Hello Tyler ,
Please check the following link regarding how to set up your voice mail : https://fizz.ca/en/faq/how-do-i-set-up-my-voice-mail .If you still encounter this inconvenience don't hesitate to contact us via Facebook Messenger or live chat.
Marius Daniel
Other answers
You need contact Fizz to have it fixed.
If you get the level 4 upgrade addon for voice mail, it doesn't work if you don't have voice mail feature. You need take voicemail option for $1, and add that addon to offset $1, and 1-1 = 0 . Just apply voicemail addon won't work.