Answered question

Resend 2 configurations ?

Hi.
I can't use my mobile data. It is on but I'm not connected.

It says that I need to receive 2 notifications. But I didn't and it does'nt resend me the notifications. It gives me an error message.

Do you know how to make work the internet data and the image/video SMS?

Thanks.

sahar
sahar

sahar

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Hello Sahar ,

I am sorry about this situation.Please check the following FAQ : https://fizz.ca/en/faq/how-do-i-use-my-phone-to-access-th... .If you still encounter this issue don't hesitate to contact us via Facebook Messenger or live chat.

Have a nice day!

Marius Daniel

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sahar
sahar

sahar

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My mom's plan didn' need to receive any notification, and it does'nt need any configuration.
Only for my account, I'm having problems.
Does anybody here experience the same problem?

sahar
sahar

sahar

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Thanks.
It works.

You can also go to your account, then my plans, manage plans, advanced parameters, Fizz network parameters. Click on the link to push the configuration files bac to your phone

kamurb
kamurb

kamurb

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Resending APN configuration gives error, anyways I have configured it manually.. after that data started to work...