Answered question

Voicemail still not functioning when on FIZZ-EXT?

This is really frustrating these guys aren't fixing this and I have to pay for voicemail.

When called wants to leave a message "Welcome to Fizz Please enter your PIN".........................

Catherine E

Catherine E

User level

Level: 1

232 / 750
points

: about 2 years ago

Category: My Mobile

Category: Technical issues

Answer count: 3 answers

Author name: Catherine E

Date: February 26, 2019

Hits: viewed 49 times

question: q

Whizz

Whizz

User level

Level: 4

5000 / 5000
points

: Team

Hello, Catherine!
Please take a moment to contact our Customer Service Team by Fizz Chat to address your concern. We look forward to hearing from you!
https://fizz.ca/en/contact-us
Respectfully,
Jiri

Author name: Whizz

Date: March 01, 2019

: almost 2 years ago

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answer: a

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Sebastien

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Level: 4

5000 / 5000
points

You're on Fizz-EXT, but are your one your coverage? Ex, if you're in US but having Canada unlimited, you can put a travel add-on for US or update to Can/US coverage but il will be applied next billing cycle on your account. If it's still not working, we are a community hub here and don't have acces to your account, so I will recommand you to click on bubble chat on the bottom on any FAQ page. Make sure you're connected to get the bubble chat.